Shipping

Augora ships its products in Austria and the EU.

We ask for your understanding that not all products can be shipped online. Since our products are unpasteurized, some may suffer from transport, especially in the summer months.

Shipping within Austria
The shipment usually takes 2-3 working days.
Shipping costs: €5.80
Free shipping from 45€!

On-site pick-up
Collection from our shop at Stumpergasse 1A, 1060 Vienna is possible at any time during opening hours.

Shipping to: Germany
The shipment usually takes 3-4 working days.
Shipping costs up to a purchase value of €88: €9.80
Shipping costs up to a purchase value of €119: €4.80
Free shipping from a purchase value of 120€

Shipping to the following countries:
Belgium, Denmark, France, Italy, Croatia. Liechtenstein, Malta, Poland, Sweden, Slovakia, Slovenia, Czech Republic, Hungary, United Kingdom
The shipment usually takes 3-5 working days.

Shipping costs up to a purchase value of €99: €15.80
Shipping costs up to a purchase value of €199: €5.80
Free shipping from a purchase value of 120€

Shipping to the following countries:
Bulgaria, Finland, Ireland, Norway, Romania, Sweden, Spain
The shipment usually takes 4-6 working days.

Shipping costs up to a purchase value of €99: €25.00
Shipping costs up to a purchase value of €249: €12.8
Free shipping for purchases over €250

Revocation, return & refund

Information on exercising the right of withdrawal in the case of a sales contract for the delivery of several goods in several partial shipments as part of a single order

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

The right of withdrawal does not apply to goods that can spoil quickly or whose expiration date would quickly be exceeded.

To exercise your right of withdrawal, use Our contact form .

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

The goods are to be returned at your expense to the following address:

Augora

Stumpergasse 1A

1060 Vienna

As soon as the goods are returned, we will arrange for the repayment to be made using the same means of payment that you used for the original transaction, unless something else was expressly agreed with you.